The Hidden Returns On Your Data Quality Investment

Measuring the return of investment of data quality initiatives is problematic as many of the returns are hidden and/or are in areas of the business, or outside it, where measurement is problematic.  Read more in my guest blog over at Loqate here.

The Rise and Rise of E-Commerce

My first guest blog post for Loqate looks at the rise and rise of e-Commerce, and how the move of commerce to the Internet, with its inherent global nature, and where personal dialogue is missing, brings new challenges.  Read it here.

Stop Blaming the Customer!

Customers are the easiest to blame when we are looking at data collection problems, whereas these are almost entirely down to poor business processes and practices.  If you're still blaming the customer for your poor data quality it's time to stand back and review your own work.  Read more at my latest PostcodeAnywhere guest blog post.

What’s in a Name?

Some cultures have a wide variety of names. Others have a very limited pool, and this may be the result of cultural or legal aspects.  Read more in my latest PostcodeAnywhere blog post: What's in a Name?

No Shortcuts to Data Quality in National Addresses

In a continuing look at postal addresses and their variety throughout the world, my newest PostcodeAnywhere guest post  looks at building numbering and postal codes boundaries.

Taking the High Road with Worldwide Address Formats

In my new PostcodeAnywhere guest post, a look at how street naming and addressing varies worldwide.

Why would a customer in Nigeria understand what a ZIP code is? Or somebody in South Africa know what a PIN code refers to?  When you're creating a form to collect address information internationally, you need to avoid local terms.  Read more in my blog post here.